Shipping & Handling
We want to make your shopping experience as smooth and enjoyable as possible, so here’s everything you need to know about shipping and handling.
1. Order Processing Time:
Once you’ve placed your order, we’ll start processing it within 1–3 business days. We know you’re excited to get your items, and we work quickly to get them on their way!
2. Shipping Times:
Shipping times may vary depending on the destination and the supplier, but generally:
- US Orders: 7–14 business days
- International Orders: 14–30 business days
Please note that due to occasional delays in shipping carriers, delivery times may be slightly longer.
3. Shipping Costs:
We offer free standard shipping on all orders! No hidden fees, no surprises. What you see is what you pay.
4. Order Tracking:
Once your order has shipped, we’ll send you a tracking number so you can keep an eye on your package every step of the way.
5. Shipping Address:
Please make sure your shipping address is correct before completing your order. We are not responsible for lost packages if the address provided is incorrect.
6. Shipping Delays:
While we try our best to ensure timely deliveries, occasional delays may happen due to factors outside our control (weather, customs, etc.). We appreciate your patience and will keep you updated on any significant delays.
7. Duties & Taxes:
International customers may be subject to additional duties or taxes upon arrival in their country. These fees are the responsibility of the customer.
8. Returns & Exchanges:
For any issues with your order, please visit our Returns & Exchanges page for more details.
Have questions? Feel free to reach out to us at VacMaster@gmail.com, and we’ll be happy to help!